www.e-shoppinghouse.com - Pretty Princess Collection


1. How to buy at Pretty Princess Collection a. How to place order? 2. Clothing enquiries a. How do you measure your clothes with reference to your size? b. Do you have other colours for this item? 3.General Enquiries a. Am I able to get a refund if the clothes does not suit me? 4. Payment Methods a. Bank payment via Internet/ATM Fund Transfer b. Credit card payment via Paypal 5. Wholesale a. Delivery/Collection of Order 1.How to buy at Pretty Princess Collection? Top Shopping Guide at Pretty Princess Collection a. How to place order? Step 1: Email your order to us, listing the product code, size and quantity. We will get back to you on stock availability via email or phone ASAP. Step 2: After you submit your order, you will receive a confirmation 'letter' from us. In it, the items you purchase from us and the mode of payment will be shown. Step 3:Make payment! Step 4: After you have made the payment, please inform us via email or sms. Step 5: If you did t follow-up on the payment within 5 days after you receive the sales confirmation from us, transaction will be cancelled. Step 6:After we receive your payment, we will despatch your order within 3 working days. we will pack the goods for shipping or for customer to self-collect. 2. Clothing Enquiries Top a. How do you measure your clothes with reference to your size? Taking example of our measurements: Length: 70CM Shoulder: 44CM Chest: 44CM (across) With reference to the chart below, it simply means the length is 70CM (down), shoulder length is 44CM (across) and chest is 44CM (across). Common use legends: A - Length (down) B - Shoulder (across) C - Chest (across) D - Waist (across) E - Hip (across) How to measure? Bust: Measure around the fullest part of the bust and back, keeping arms at your sides. Make sure tape is level. Waist: Measure around the narrowest part of the waist. Try bending to the side to find the natural indent. Hips: Measure around the fullest part of the hips, keeping the legs together and the tape level. b. Do you have other colours for this item? The colour for the item you saw is what we have. We do not have other colours for the items unless stated on the website. 3.General Enquiries Top a. Am I able to get a refund if the clothes does not suit me? We reserve the right to reject the exchange if the item is not returned in its original condition and packing. Buyer will then have to pay the delivery fee to return the rejected item. 4. Payment Methods Top a. Bank payment via Internet/ATM Fund Transfer We accept Bank Transfers via DBS and PayPal payments. For Bank Transfer (via ATM or Internet Banking), we will need you to inform us that your transfer has taken place. Please include an underwriting of the Order ID, your email, full name, contact number and most importantly, your address in your correspondence and bank transaction id to help us expedite your shipping. You can make payments by doing internet banking or through ATM to our bank account: POSB Savings 205-09430-0 Bank Code: 7171 Branch Code: 081 To access DBS/POSB Internet Banking, 1. Go to http://www.dbs.com.sg/ / http://www.posb.com.sg/ and select on I-banking 2. Alternatively, direct link is via https://internet-banking.dbs.com.sg/IB/Welcome b. Credit card payment via Paypal We accept credit card payments via PayPal for all orders. All orders paid using PayPal will be invoiced in SGD Dollars. Upon receipt of PayPal payment, we will receive notification directly from PayPal. Transaction Fee of 4% on total applies. Actual purchase and shipping cost will be advised in confirmation email upon placing an order. To use PayPal, please visit PayPal website for details and signing up your FREE PayPal account. PayPal has over 45 millions member accounts and it is known for their safe and easy-to-use payment scheme for online transactions globally. Security measures provided by PayPal is one of the most highly-regarded standard achieved in terms of global usage and one that makes global e-commerce easy to use. 5. Wholesale Top Wholesale enquiries welcome. a.Delivery/Collection of Order ~. Delivery Upon confirmation of stock availability and receipt of payment, your order will shipped out within 7 business days (exclude weekends and public holidays). An email notification will be sent to you when your order has been sent out. It would include tracking information for your parcel. You may then track the delivery status of your package by visiting http://www.speedpost.com.sg/ and entering the tracking number for your parcel. ~. Collection Collection venue will be at Toa Payoh. Exact location will be advised upon confirmation of order.

1. How to buy at Pretty Princess Collection
a. How to place order?

2. Clothing enquiries
a. How do you measure your clothes with reference to your size?
b. Do you have other colours for this item?

3.General Enquiries
a. Am I able to get a refund if the clothes does not suit me?

4. Payment Methods
a. Bank payment via Internet/ATM Fund Transfer
b. Credit card payment via Paypal

5. Wholesale
a. Delivery/Collection of Order

1.How to buy at Pretty Princess Collection? Top

Shopping Guide at Pretty Princess Collection
a. How to place order?
Step 1: Email your order to us, listing the product code, size and quantity. We will get back to you on stock availability via email or phone ASAP.
Step 2: After you submit your order, you will receive a confirmation 'letter' from us. In it, the items you purchase from us and the mode of payment will be shown.
Step 3:Make payment!
Step 4: After you have made the payment, please inform us via email or sms.
Step 5: If you did t follow-up on the payment within 5 days after you receive the sales confirmation from us, transaction will be cancelled.
Step 6:After we receive your payment, we will despatch your order within 3 working days.

we will pack the goods for shipping or for customer to self-collect.

2. Clothing Enquiries Top

a. How do you measure your clothes with reference to your size?

Taking example of our measurements:

Length: 70CM
Shoulder: 44CM
Chest: 44CM (across)

With reference to the chart below, it simply means the length is 70CM (down), shoulder length is 44CM (across) and chest is 44CM (across).

Common use legends:
A - Length (down)
B - Shoulder (across)
C - Chest (across)
D - Waist (across)

E - Hip (across)

How to measure?

Bust: Measure around the fullest part of the bust and back, keeping arms at your sides. Make sure tape is level.

Waist: Measure around the narrowest part of the waist. Try bending to the side to find the natural indent.

Hips: Measure around the fullest part of the hips, keeping the legs together and the tape level.

b. Do you have other colours for this item?

The colour for the item you saw is what we have. We do not have other colours for the items unless stated on the website.

3.General Enquiries Top

a. Am I able to get a refund if the clothes does not suit me?

We reserve the right to reject the exchange if the item is not returned in its original condition and packing. Buyer will then have to pay the delivery fee to return the rejected item.

4. Payment Methods Top

a. Bank payment via Internet/ATM Fund Transfer

We accept Bank Transfers via DBS and PayPal payments.

For Bank Transfer (via ATM or Internet Banking), we will need you to inform us that your transfer has taken place.
Please include an underwriting of the Order ID, your email, full name, contact number and most importantly, your address in your correspondence and bank transaction id to help us expedite your shipping.

You can make payments by doing internet banking or through ATM to our bank account:

POSB Savings 205-09430-0
Bank Code: 7171
Branch Code: 081

To access DBS/POSB Internet Banking,
1. Go to http://www.dbs.com.sg/ / http://www.posb.com.sg/ and select on I-banking
2. Alternatively, direct link is via https://internet-banking.dbs.com.sg/IB/Welcome

b. Credit card payment via Paypal

We accept credit card payments via PayPal for all orders. All orders paid using PayPal will be invoiced in SGD Dollars. Upon receipt of PayPal payment, we will receive notification directly from PayPal.

Transaction Fee of 4% on total applies. Actual purchase and shipping cost will be advised in confirmation email upon placing an order.

To use PayPal, please visit PayPal website for details and signing up your FREE PayPal account. PayPal has over 45 millions member accounts and it is known for their safe and easy-to-use payment scheme for online transactions globally. Security measures provided by PayPal is one of the most highly-regarded standard achieved in terms of global usage and one that makes global e-commerce easy to use.

5. Wholesale Top

Wholesale enquiries welcome.

a.Delivery/Collection of Order

~. Delivery

Upon confirmation of stock availability and receipt of payment, your order will shipped out within 7 business days (exclude weekends and public holidays).

An email notification will be sent to you when your order has been sent out. It would include tracking information for your parcel. You may then track the delivery status of your package by visiting http://www.speedpost.com.sg/ and entering the tracking number for your parcel.

~. Collection

Collection venue will be at Toa Payoh. Exact location will be advised upon confirmation of order.